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Privacy policy

Data controller information

As owner of the Ignator® brand, Newlite Lighting Technology SL, informs users of its website, ignator.com, that the following personal data are collected and processed when using its website:

Personal data we process

We process the personal data you provide to us, as well as other data generated around your activity on our website, such as the operations you perform, provided that such collection is permitted by law.

Please note that the information marked as mandatory is required in order for your comments to be accepted and/or published.

(a) Information you provide to us

We may process the following categories of personal data you provide when you complete the form required for the online purchase:

  • Identification details: such as name, surname, sex, ID/NIF/DNI, telephone number, e-mail address, postal address.
  • Browsing data: Information collected through cookies.

(b). Other information about you

Finally, we may also collect data from your use of the Portal, your browsing on the Portal and your interactions with our Customer Services.

How and why do we process your personal data?

Your personal data will be processed for the purposes and on the legitimate bases indicated below:

  • To respond to your queries, complaints, suggestions or questions, raised through the various means offered in this regard.
  • For fraud prevention purposes, in case it becomes apparent that the customer has such intentions.
  • The processing of your personal data is also intended to fulfil Ignator®'s legitimate interest in centralising customer processing operations (customer service, answering queries, suggestions and questions, etc.) in order to provide you with a better and more personalised service.
  • To process and communicate data within the framework of preparatory and review actions and acts, prior to commercial operations of any nature, including but not limited to mergers, demergers, global assignment of assets and liabilities, contribution or transfer of business or branch of business activity, or any corporate restructuring of a similar nature, covered by commercial regulations; as well as within the framework of the aforementioned commercial operations.
  • Finally, Ignator® uses cookies on its website ignator.com to carry out the use thereof. The brand protects its legitimate interest in the proper functioning and operation of the Portal. Insofar as the company’s use of cookies involves the processing of personal data for purposes other than purely operational or administrative purposes related to the operation of the Portal, the brand will be covered by the legitimate basis of consent (which will be understood to have been granted in the event that you give your consent to the use of cookies through the banner displayed when accessing the website). For more information about the use of cookies on this website, please view our Cookies Policy.

Your rights

You have the right to obtain confirmation from Ignator® as to whether or not your personal data is being processed and, where applicable, to request access to the personal data and to certain information about the processing (purposes, categories of data processed and recipients, among other things) (right to access).

You also have the right to request that inaccurate data be corrected (right to rectify), as well as its deletion when, among other reasons, it is no longer necessary for the purposes for which it was collected (right to deletion). In certain circumstances (e.g. in the event that the data subject disputes the accuracy of their data, while the accuracy of the data is being verified), you may request that the processing of your personal data be restricted and processed solely for the purpose of the exercise or defence of claims (right to restrict processing).

Finally, you have the option to exercise your right to data portability, meaning to receive personal data in a structured, commonly used and machine-readable format and to pass them on to another data controller without being prevented from doing so by the controller to whom you have provided the data to, in the cases provided for by law (right to data portability).

Similarly, where the processing of your data is based on your consent, you have the right to withdraw your consent at any time, without affecting the lawfulness of the processing prior to the withdrawal.

You have the right to object to the processing of your data, at any time, on grounds relating to your individual situation, where it is based on the legitimate interest of Ignator® or a third party and, in particular, where it is intended for direct marketing purposes. In this case, our company will terminate such processing, unless we can demonstrate legitimate grounds for continuing the processing.

You should not forget that you have the right to file a complaint with the Spanish Data Protection Agency, particularly if you are not satisfied that your rights have been respected.

4. Recipients of your personal data

Our company may share your personal data with third parties in the following circumstances:

  • In the event of non-payment or suspicious transactions detected by the Customer, the company owning Ignator® may transfer the Customer's personal data to the Authorities and external legal services of the company.
  • To the following categories of service providers that Ignator® requires in order to handle its day-to-day business: service providers for authentication and access management, marketing (including cloud marketing), web analytics, payment processing, digitalisation and deletion of information and home delivery.

Storage of your personal data

We will store your personal data for 24 months after its issue, should you request certain information that may require accessing the personal data processed in the context of an interaction. Once this period has expired, your personal data will be duly cancelled, meaning blocked for the limitation period of the liabilities arising from the processing and finally deleted.

Servers and International Data Transfers

The company that owns the Ignator® brand will store and process the customer's personal data on computer servers located in Spain, benefiting from the protection of the standard clauses adopted by the European Commission and the Spanish Data Protection Agency.

Additionally, some of the third-party providers to whom we will transfer your cookie identifiers (only if you have given your prior consent) may be located in countries that do not offer the same level of protection in terms of personal data as Spain. In both these cases, we inform you that appropriate safeguards will be put in place to ensure that personal data are properly safeguarded regardless of the country concerned at all times.

We will therefore ensure that the entity receiving the data has adhered to the Privacy Shield scheme agreed between the European Commission and the Government of the United States; and/or has subscribed to the standard clauses adopted by the European Commission and/or has adopted binding corporate rules and/or through any other approved mechanism, and/or, where appropriate, will obtain the corresponding authorisation from the Director of the Spanish Data Protection Agency.

Data Protection Officer

If you wish, you can contact our data protection officer at the following address: Ignator® Data Protection Officer, C/ Jarra 59, 14540, La Rambla, Córdoba, Spain or the email address privacy@ignator.com.